Privacy Policy

1.Introduction

This website is operated by: Auto Repairs Basingstoke.

It is very important to us to handle the data of our website visitors with confidence and to protect them in the best possible way. For this reason, we make every effort to comply with the requirements of the GDPR.

In the following, we explain how we process your data on our website. To do this, we use the clearest and most transparent language possible so that you really understand what happens with your data.

2.General information

2.1Processing of personal data and other terms

Data protection applies to the processing of personal data. Personal means all data with which you can be personally identified. This is, for example, the IP address of the device (PC, laptop, smartphone, etc.) in front of which you are currently sitting. Such data is processed when 'something happens to it'. Here, for example, the IP is transmitted from the browser to our provider and stored there automatically. This is then a processing (according to Art. 4 No. 2 GDPR) of personal data (according to Art. 4 No. 1 GDPR).

These and other legal definitions can be found in Art. 4 GDPR.

2.2Applicable regulations/laws - GDPR, BDSG and TDDDG

The scope of data protection is regulated by laws. In this case, these are the GDPR (General Data Protection Regulation) as a European regulation and the BDSG (Federal Data Protection Act) as a national law.

In addition, the TDDDG supplements the provisions of the GDPR as far as the use of cookies is concerned.

2.3The person in charge

The person responsible for data processing on this website is the controller within the meaning of the GDPR. This is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

You can reach the person in charge at:

Auto Repairs Basingstoke

117 Dartmouth Way South Ham, Basingstoke, RG22 6QY

autorepairsbasingstoke@outlook.com

2.4This is how data is basically processed on this website

As we have already established, there are data (e.g. IP address) that are collected automatically. This data is mainly required for the technical provision of the homepage. Insofar as we use personal data or collect other data, we will inform you of this or ask for your consent.

Other personal data you share with us knowingly.

Detailed information on this can be found below.

2.5Your Right

The GDPR provides you with comprehensive rights. These are, for example, the free information about the origin, recipient and purpose of your stored personal data. In addition, you can request the correction, blocking or deletion of this data or complain to the competent data protection supervisory authority. You can revoke any consent you have given at any time.

You can find out in detail what these rights are and how to exercise them in the last section of this Privacy Policy.

2.6Data protection - Our view

Data protection is more than just a chore for us! Personal data is of great value and careful handling of this data should be a matter of course in our digitalized world. In addition, you as a website visitor should be able to decide for yourself what "happens" to your data, when and by whom. We therefore undertake to comply with all legal provisions, collect only the data that is necessary for us and, of course, treat it confidentially.

2.7Disclosure and deletion

The transfer and deletion of data are also important and sensitive topics. Therefore, we would like to briefly inform you in advance about our general approach to this.

A transfer of data only takes place on the basis of a legal basis and only if this is unavoidable. This may be the case in particular if it is a so-called Data Processor and a Data Processing Agreement has been concluded in accordance with Art. 28 GDPR.

We delete your data when the purpose and the legal basis for processing cease to apply and the deletion does not conflict with any other legal obligations. A 'good' overview of this is also provided by Art. 17 GDPR.

For all further information, please refer to this Privacy Policy and contact the responsible person if you have any specific questions.

2.8Hosting

This website is hosted externally. The personal data collected on this website is stored on the hoster's servers. This includes the automatically collected and stored log files (see below for more details), as well as all other data provided by the website visitors.

External hosting is used for the purpose of secure, fast and reliable provision of our website and in this context serves the fulfillment of contracts with our potential and existing customers.

The legal basis for the processing is Art. 6 para. 1 lit. a, b and f GDPR, as well as § 25 para. 1 TDDDG, insofar as consent includes the storage of cookies or access to information in the terminal device of the website visitor or user within the meaning of the TDDDG.

Our hoster only processes data that is necessary for the fulfillment of its service obligation and acts as our Data Processor, which means that it is subject to our instructions. We have concluded a corresponding Data Processing Agreement with our hoster.

We use the following hoster:

WiX

Wix.com Ltd, 40 Nemal St., 6350671 Tel Aviv, Israel.

support@wix.com

https://de.wix.com/about/privacy.

2.9Legal basis

The processing of personal data always requires a legal basis. The GDPR provides for the following possibilities in Art. 6 (1) Sentence 1:

a)The data subject has given his/her consent to the processing of personal data concerning him/her for one or more specific purposes;

b)the processing is necessary for the performance of a contract to which the data subject is party or for the implementation of pre-contractual measures taken at the data subject's request;

c)processing is necessary for compliance with a legal obligation to whichthe person in chargesubject to;

d)the processing is necessary in order to protect the vital interests of the data subject or another natural person;

e)processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested inthe person in charge was transferred;

f)processing is necessary for the purposes of safeguarding the legitimate interests ofof the responsible person(s) orof a/an third party necessary, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data override this, in particular where the data subject is a child.

In the following sections, we will provide you with the specific legal basis for the respective processing.

3.What happens on our website

By visiting our website, we process personal data from you.

To protect this data as best as possible against unauthorized access by third parties, we use SSL or TLS encryption. You can recognize this encrypted connection by the fact that a https:// or a lock symbol is displayed in the address bar of your browser.

In the following, you will learn what data is collected when you visit our website, for what purpose this is done and on what legal basis.

3.1Data collection when calling up the website

By calling up the website, information is automatically stored in so-called server log files. This is the following information:

-Browser type and version

-Operating system used

-Referrer URL

-Host name of the accessing computer

-Time of the server request

-IP address

This data is temporarily required in order to be able to display our website to you permanently and without problems. In particular, this data thus serves the following purposes:

-System security of the website

-System stability of the website

-Website troubleshooting

-Connecting to the website

-Website presentation

The data processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR and is based on our legitimate interest in the processing of this data, in particular the interest in the functionality of the website as well as its security.

If possible, this data is stored pseudonymously and deleted after the respective purpose has been achieved.

Insofar as the server log files allow the identification of the person concerned, the data is stored for a maximum period of 14 days. An exception exists if a security-relevant event occurs. In this case, the server log files are stored until the elimination and final clarification of the security-relevant event.

For the rest, a consolidation with other data does not take place.

3.2Cookies

3.2.1General

This website uses so-called cookies. This is a data record, information that is stored in the browser of your terminal device and is related to our website.

By setting cookies, the navigation of the website in particular can be made easier for the visitor.

In our Cookie Consent Tool, you will find all information about the cookies that we have in use on our website (if applicable, after your consent).

3.2.2Reject cookies

You can manage all cookies that are not technically necessary directly via our cookie consent tool.

The setting of cookies can be prevented by adjusting the settings of your browser.

Here you can find the corresponding links to frequently used browsers:

Mozilla Firefox:https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen?redirectslug=Cookies+l%C3%B6schen&redirectlocale=en

Google Chrome:https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de

Microsoft Edge:https://support.microsoft.com/de-de/windows/l%C3%B6schen-und-verwalten-von-cookies-168dab11-0753-043d-7c16-ede5947fc64d

Safari:https://support.apple.com/de-de/guide/mdm/mdmf7d5714d4/web andhttps://support.apple.com/de-de/guide/safari/sfri11471/mac As far asYou another browseruseit is recommended to use the nameYour browser and 'delete and manage cookies' in a search engine and follow the official link toyours browser to follow.

Alternativeyou can use your Cookie settings also underwww.aboutads.info/choices/ orwww.youronlinechoices.commanage.

However, we must inform you that comprehensive blocking/deletion of cookies may lead to impairments in the use of the website.

3.2.3Technically necessary cookies

We use technically necessary cookies on this website to ensure that our website functions without errors and in accordance with applicable laws. They help to make the website user-friendly. Some functions of our website cannot be displayed without the use of cookies.

The legal basis for this is, depending on the individual case, Art. 6 para. 1 lit. b, c and/or f GDPR.

3.2.4Technically unnecessary cookies

In addition, we also use cookies on our website that are not technically necessary. These cookies are used, among other things, to analyze the surfing behavior of the website visitor or to offer website functions that are, however, not technically necessary.

The legal basis for this is your consent pursuant to Art. 6 para. 1 lit. a GDPR.

Technically unnecessary cookies are only set with your consent, which you can revoke at any time in the cookie consent tool.

3.3Data processing through user input

3.3.1Own data collection

We offer the following (service) on our website: When booking an appointment.

For this purpose, we collect the following data:

Name

E-mail address

Address

Phone number

vehicle registration

The legal basis for this data processing is Art. 6 para. 1 lit. b GDPR.

The data will be deleted as soon as the respective purpose ceases to apply and it is possible in accordance with the legal requirements.

3.3.2Reviews

On our website, we offer the opportunity to write and submit a review. This can then be published on our website.

In doing so, the data provided by the user when submitting the rating is processed.

must be specified. This primarily includes the name, a contact if applicable and the content of the review.

The legal basis for data processing is consent in accordance with Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time.

If the evaluation is published, the name and content can be made accessible to the public.

3.3.3Contact

a) Email

If you contact us by e-mail, we process your e-mail address and, if applicable, other data contained in the e-mail. These are stored on the mail server and partly on the respective end devices. Depending on the request, the legal basis for this is regularly Art. 6 para. 1 lit. f GDPR or Art. 6 para. 1 lit. b GDPR. The data will be deleted as soon as the respective purpose ceases to apply and it is possible according to the legal requirements.

b) Phone

If you contact us by telephone, the call data may be stored pseudonymously on the respective terminal device and with the telecommunications provider used. Personal data collected during the telephone call will only be processed in order to handle your request. Depending on the request, the legal basis for this is regularly Art. 6 para. 1 lit. f GDPR or Art. 6 para. 1 lit. b GDPR. The data will be deleted as soon as the respective purpose ceases to apply and it is possible according to the legal requirements.

c) Contact form

We offer a contact form. This is used to contact our company.

In this form we usually process your first and last name, your telephone number, your e-mail address, a postal address and the content of the message. The data is stored on our web server and forwarded internally to the respective responsible e-mail addresses.

The legal basis for data processing is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in responding to your request and in an uncomplicated way of contacting you. If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

We delete this data no later than 3 months after receipt, unless it is required for a contractual relationship that has arisen.

We bind the contact form of

Wix

Wix.com Ltd, 40 Nemal St., 6350671 Tel Aviv, Israel

https://de.wix.com/about/privacy.

on our website.

d)Appointment tool

Wix Bookings In order to be able to arrange an appointment with us, we integrate the functions of Wix Bookings. This service is offered by Wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel.

For the purpose of booking an appointment, personal data, name, e-mail address, telephone number, time and the subject of the appointment are requested and entered in the form provided for this purpose. The data is used for the planning, execution and, if necessary, follow-up of the appointment.

Wix Bookings may set cookies to collect and store data on our website. These cookies are only set with your consent. You can revoke and manage your consent at any time in our cookie consent tool. The legal basis for this is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG.

Furthermore, the legal basis for the use of Wix Bookings is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in engaging in a direct exchange with customers, potential customers and other interested parties and processing inquiries directly and as quickly as possible.

The data will be stored until the data subject requests deletion, revokes consent to storage or the purpose for storage no longer applies. Mandatory statutory provisions on retention periods remain unaffected.

More information:https://de.wix.com/about/privacy.

3.4Cookie Consent Tool

3.4.1Wix

To ensure that only those cookies are set on our website for which there is a legal basis, we use the consent management tool from the Wix. This service is provided by Wix.com Ltd, 40 Nemal St., 6350671 Tel Aviv, Israel.

This service is used to obtain the consent of the website visitor to the storage of certain cookies in his/her browser or the use of certain technologies and to document this in accordance with data protection law.

When this website is called up, the consent given by the website visitor(s) or the revocation of consent is stored as a Wix cookie in the browser of the website visitor(s). For this purpose, a connection is established to the servers of Wix.

The legal basis is Art. 6 para. 1 lit. c GDPR. Wix is used to obtain the legally required consent for the use of cookies.

Until the website visitor requests deletion or Wix deletes the data itself or the purpose for storing the data no longer applies, the collected data will be stored. This does not affect the mandatory statutory retention periods.

3.5Website Builder System

3.5.1Wix

To create our website we use the service Wix. The is a service of Wix.com Ltd, Namal 40, 6350671 Tel Aviv, Israel.

Wix is a website builder system that lets you create HTML5 websites and mobile websites. It is an online platform based on the cloud principle. This makes it very easy to add the features to your own website. With this service, we can design our website according to our needs and meet our goal of user-friendliness.

Wix uses cookies. These cookies are only set with the consent of the website visitor and can be revoked at any time. The legal basis for the processing is Art. 6 para. 1 lit. a GDPR.

Furthermore, the use of the service is technically necessary for us to display our website. The legal basis for the processing is Art. 6 para. 1 lit. f GDPR.

The data will be deleted as soon as they are no longer necessary for the processing purposes.

More information:

https://de.wix.com/about/privacy.

3.6Mailing service

3.6.1WIX

We use WIX as a mailing service. This service is provided by wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel.

It is the email marketing function of WIX.

The processing is either based on consent according to Art. 6 para. 1 lit. a GDPR, as far as we use the mailing service to contact our leads. The consent can be revoked at any time.

When sending e-mails for the specific purpose of initiating a contract or in an existing contractual relationship, the legal basis for the processing is Art. 6 (1) lit. b GDPR, as the services used serve customer management and the fulfillment of our contractual performance.

The data will be deleted at the end of the contract between us and WIX.

More details:

https://de.wix.com/manage/privacy-security-hub.

https://de.wix.com/about/privacy.

3.7Analysis and tracking tools

3.7.1WIX Analytics

We integrate the analytics functions of Wix on our website. This service is offered by wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel.

Wix Analytics collects and stores various types of user data for optimization and marketing purposes. This data is anonymized and summarized in statistical reports. The information collected includes login data, time zone settings, operating system and platform used, details of website visits such as the URL, duration of use, number of pages visited per session, search terms entered, information about interactions on the website, such as content searched for or viewed, page response speed and conversion rate.

Wix Analytics uses cookies for this purpose. The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG.

Otherwise, the legal basis for the processing is Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the analysis to ensure the technical stability of our website.

More information:

https://de.wix.com/about/privacy.

3.8Social media plugins

3.8.1Facebook

Elements of the social network Facebook are integrated on this website. This service is offered by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

If the social media element is activated, a direct connection is established between the website visitor and the Facebook servers and his/her IP address is transmitted to Facebook. If the website visitor has a user account, the visit to this website can be assigned to the corresponding user account.

The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.

Insofar as personal data is collected on this website with the help of Facebook and forwarded to Meta, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Habour, Dublin 2, Ireland are jointly responsible for the data processing pursuant to Art. 26 GDPR. This joint responsibility is limited here exclusively to the collection and transfer of data to Facebook. There is an agreement on joint processing for this purpose:

https://www.facebook.com/legal/controller_addendum. We are responsible for providing data protection information when using the Facebook tool and for the secure integration of the tool on the corresponding website in accordance with data protection law. Facebook, on the other hand, is responsible for the data security of its products. This means that data subjects' rights with regard to the data processed by Facebook must be asserted directly with Facebook.

In the case of data transfer to the USA, the standard contractual clauses (SCC) of the EU Commission apply.

More information:

https://www.facebook.com/legal/EU_data_transfer_addendum

https://de-de.facebook.com/help/566994660333381

https://www.facebook.com/policy.php

https://de-de.facebook.com/privacy/explanation.

3.8.2Instagram

Elements of the social network Instagram are integrated on this website. This service is offered by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

If the social media element is activated, a direct connection is established between the website visitor and the servers of Instagram and his/her IP address is transmitted to Instagram. If the website visitor has a user account, the visit to this website can be assigned to the corresponding user account. We as the website operator do not gain any knowledge about the content of the transmitted data.

The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.

If personal data is collected on this website with the help of Facebook or Instagram and forwarded to Meta, the website operator and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Habour, Dublin 2, Ireland are jointly responsible for the data processing pursuant to Article 26 of the GDPR. This joint responsibility is limited exclusively to the collection and transfer of data to Facebook and Instagram. There is an agreement on joint processing for this purpose:

https://www.facebook.com/legal/controller_addendum.

The website operator is responsible for providing the data protection information when using the Instagram tool and for the secure integration of the tool on the corresponding website in accordance with data protection law. Facebook and Instagram, on the other hand, are responsible for the data security of their products. It follows from this that data subjects' rights with regard to the data processed by Facebook or Instagram must be asserted directly against Facebook or Instagram.

In the case of data transfer to the USA, the standard contractual clauses (SCC) of the EU Commission apply.

https://www.facebook.com/legal/EU_data_transfer_addendum

https://de-de.facebook.com/help/566994660333381

https://www.facebook.com/policy.php

https://instagram.com/about/legal/privacy/.

3.9Social media profiles

In addition to our website, our company is also present on social networks. Here we want to present our company and create the opportunity to get in touch with us.

We also use the opportunity to place advertisements and job advertisements on social media.

In the following, we provide information about what data we and the respective social network process when you visit and interaction with our profile.

3.10Facebook

We operate a Facebook fan page at https://www.facebook.com/. This social network is operated by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

3.10.1Interaction with our company profile

When you visit our Facebook profile and interact with us, we process personal data. On the one hand, the data made publicly available on the profile. On the other hand, we also process the personal data contained in posts, comments or direct messages to us. Through interactions such as liking or sharing, we can see the user profile with the public information.

The legal basis for this processing is Art. 6 para. 1 lit. f GDPR. It is in our legitimate interest to provide relevant and interesting content and to enable the use and functionality of our Facebook profile.

Insofar as an inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures, our processing is based on Art. 6 para. 1 lit. b GDPR.

3.10.2Page Insights

As explained in the Meta Privacy Policy under "How do we use your information?" (Meta also collects and uses information to provide analytics services, known as Page Insights, for site operators. This also applies to our Facebook page.

Page insights are summarized statistics that are created based on certain interactions of visitors with pages and the content associated with them (e.g. viewing a page or a video, subscribing to a page, marking a page with "Like" or "No longer like", etc.) and are logged by the meta servers.

In connection with the Page Insights, Meta provides us with summarized statistics and insights that give us information about how people interact with our company website. We do not have access to any personal data, only to the summarized Page Insights. With the help of Page Insights, we can view anonymous statistics, e.g. the reach of our account, page views, likes, etc.. These also contain evaluations according to age, gender and location of the users (as specified by them in their respective Facebook profiles). To evaluate the reach, we can make settings or set appropriate filters with regard to the selection of a time period, the viewing of a specific post and demographic groupings. This data is anonymized. It is not possible for us to draw conclusions about specific individuals.

The purpose of processing this data is to analyze our reach and adapt our content and advertisements to user interests so that visitors can derive the greatest possible benefit from them. By evaluating this data, we can recognize how our content, our profile and our advertising are consumed. This enables us to create target group-specific content and place advertisements in order to better market our company and our services.

The processing is based on our legitimate interest in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

When processing personal data in the course of the so-called Page Insights, we are jointly responsible with Facebook in accordance with Art. 26 para. 1 GDPR.

We have concluded a corresponding agreement with Facebook for this purpose, which can be viewed here (https://www.facebook.com/legal/terms/page_controller_addendum).

The contact details for Facebook are:

Online contact: https://www.facebook.com/help/contact/1650115808681298

Postal: Meta Platforms Ireland Limited, ATTN: Privacy Operations, Merrion Road, Dublin 4, D04 X2K5, Ireland.

For Facebook, you can contact the data protection officer at the following link:

https://www.facebook.com/help/contact/540977946302970.

Further information about the Page Insights:

https://de-de.facebook.com/help/pages/insights.

3.10.3Processing of personal data and cookies by Meta

When you access a Facebook page, the IP address assigned to your end device is transmitted to Facebook. According to Facebook, this IP address is anonymized (for "German" IP addresses). Facebook also stores information about the end devices of its users (e.g. as part of the "login notification" function); Facebook may thus be able to assign IP addresses to individual users. If you are currently logged in to Facebook as a user, a cookie with your Facebook ID is stored on your device. This enables Facebook to track that you have visited this page and how you have used it. Facebook buttons integrated into websites enable Facebook to record your visits to these websites and assign them to your Facebook profile. This data can be used to tailor content or advertising to you.

Information on how personal data can be managed or deleted can be found in Facebook's Privacy Center:

https://www.facebook.com/privacy/center/.

Further information on the handling of data by Facebook can be found here:

http://de-de.facebook.com/about/privacy.

3.11Instagram

We operate an Instagram profile. This social media platform is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

3.11.1Interaction with our company profile

When you visit our Instagram profile and interact with us, we process personal data. On the one hand, the data made publicly available on the profile. On the other hand, we also process the personal data contained in posts, comments or direct messages to us. Through interactions such as liking or sharing, we can see the user profile with the public information.

Insofar as an inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures, our processing is based on Art. 6 para. 1 lit. b GDPR.

3.11.2Insights

As explained in the Meta Privacy Policy under "How do we use your information?" (https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect), Meta also collects and uses information to provide analytics services, known as insights, for site operators. This also applies to our Instagram profile.

Insights are summarized statistics that are created based on certain interactions of visitors with pages and the content associated with them and are logged by the meta servers. This includes the following information, among others

-How many people see and interact with our products, services or content, such as posts, videos, Instagram pages, listings, stores and advertisements (if the advertisement is shown on meta-products);

-How people interact with our content, websites, apps and services;

-Which group of people interact with our content and which group of people use our services.

Meta provides us with summarized reports and insights that tell us how well our content, features, products and services are performing.

We do not receive access to personal data, but only to the summarized reports.

To evaluate the reach, we can make settings or set appropriate filters with regard to the selection of a time period, the viewing of a specific post and demographic groupings. This data is anonymized. It is not possible for us to draw conclusions about specific individuals.

The processing is based on our legitimate interest in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

When processing personal data in the course of the so-called Insights, the processing is carried out under joint responsibility with Meta in accordance with Art. 26 para. 1 GDPR.

We have concluded a corresponding agreement with Meta, which can be viewed here (https://www.facebook.com/legal/terms/page_controller_addendum.).

Meta's contact details are as follows:

Online contact: https://www.facebook.com/help/contact/1650115808681298

Postal: Meta Platforms Ireland Limited, ATTN: Privacy Operations, Merrion Road, Dublin 4, D04 X2K5, Ireland.

For Instagram, you can contact the data protection officer at the following link:

https://www.facebook.com/help/contact/540977946302970.

Further information about the Insights:

https://de-de.facebook.com/help/pages/insights.

You can find Instagram's full privacy policy here:

https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect

3.11.3Processing of personal data and cookies by Meta

When accessing an Instagram page, theyours IP address assigned to the end device is transmitted to Meta. According to Meta, this IP address is anonymized (for "German" IP addresses). Meta also stores information about the end devices of its users (e.g. as part of the "login notification" function); Meta may thus be able to assign IP addresses to individual users. IfYou are currently logged in to Instagram as a user, there is a cookie on your end device withyours Instagram identifier. This enables Meta to track thatYou visited this page and howYou they usedhave. It is possible to use meta buttons integrated into websites,Your record visits to these websites andyours Instagram profile. Based on this data, content or advertising onYou are offered tailored to your needs.

Further information:

https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect.

3.11.4Threads

We also use the functions of Threads. Data collected when using the service, including IP address, application used and information on the end device as well as websites accessed, location and mobile phone provider, are processed by Meta Platform, Inc. as described above. This data may also be transferred to countries outside the European Union. The data collected is linked to the account or profile at Threads. There is no control over the specifics of the data processed by Threads, including its processing, use or disclosure to third parties. Further information:

https://help.instagram.com/769983657850450/?helpref=uf_share

https://privacycenter.instagram.com/policy.

3.12Social logins

We integrate a social login function on our website. This gives the user the opportunity to register for services on the website via the corresponding (social media) account.

The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent is given by selecting the corresponding social media profile and can be revoked at any time for the future.

The transmitted data may subsequently be processed for the establishment, execution and termination of a contractual relationship, Art. 6 para. 1 lit. b GDPR.

If the user chooses such a social login, the corresponding social media provider establishes the identity and transmits the following data to us:

3.13Facebook

When you log in via Facebook, the following data is transmitted to us by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland:

First and last name, e-mail address, profile picture if applicable.

Further information on data processing by Facebook:

https://de-de.facebook.com/privacy/explanation.

3.14Affiliate marketing

3.14.1Wix

We use functions of Wix.com on our website. This service is operated by Wix.com Ltd, Nemal Tel Aviv St 40, Tel Aviv-Yafo, 6350671, Israel. Wix.com provides a platform that allows users to create, host and enhance websites with various tools and integrations, including affiliate programs that allow revenue to be generated through affiliate links. The data processed includes personal data such as IP address, usage behavior, interactions with affiliate links and technical data such as browser information. The purpose of data processing is to provide the affiliate functions, optimize website performance and analyze interactions. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR, as the processing is based on the consent of the users, as well as Art. 6 para. 1 lit. f GDPR for legitimate interests such as the optimization of the affiliate programs and the user experience. Wix.com sets various cookies, including functional and affiliate cookies, which make it possible to track interactions with partner links and measure the success of affiliate programs. These cookies are only set with the user's consent and can be revoked at any time. The legal basis for the use of cookies is Art. 6 para. 1 lit. a GDPR in conjunction with § 25 para. 1 TDDDG. Data is transferred to the USA and other third countries. Wix.com Ltd. uses the Standard Contractual Clauses (SCC) of the EU Commission as guarantees for data protection when transferring data to third countries. The data is stored until the purpose of storage no longer applies or deletion is requested. Mandatory statutory retention periods remain unaffected. Further information on data processing can be found here: https://de.wix.com/about/privacy.

3.15CRM systems

3.16Zoho CRM

We use the CRM system Zoho CRM. This service is provided by Zoho Corporation Pvt. Ltd, Estancia IT Park, Plot No. 140 151, GST Road, Vallancherry Village, Chengalpattu Taluk, Kanchipuram District 603 202, India.

CRM (Customer Relationship Management) is a system for managing all of a company's interactions and relationships with its current and potential customers. It supports the automation and optimization of sales processes, marketing campaigns, customer service and customer communication.

As soon as we collect your personal data on our website, we process it in the CRM system Zoho CRM.

The legal basis for this is Art. 6 para. 1 lit. b GDPR. Data processing is carried out to fulfill (pre-)contractual obligations.

Further information:

https://www.zoho.com/de/privacy.html.

https://www.zoho.com/gdpr.html.

3.17WIX CRM

We use the CRM (Customer Relationship Management) function of WIX as part of the WIX website builder. WIX is offered by wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel.

As soon as we collect your personal data on our website, we process it in the CRM system WIX CRM.

The legal basis for this is Art. 6 para. 1 lit. b GDPR. Data processing is carried out to fulfill (pre-)contractual obligations. In addition, the processing is based on Art. 6 para. 1 lit. f GDPR, as the use of CRM functions is crucial for the growth and scaling of our company

More information:

https://de.wix.com/about/privacy.

3.18Cloud backups

We use cloud backup functions on our website to protect the data and content of the website from data loss, corruption or security incidents. This ensures that the website can be restored quickly and completely in the event of a server failure, a hacker attack or other unforeseen events.

If personal data is stored on our website, it is transferred to the servers of the respective provider during backups. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in backing up our data.

We use the following cloud backup service:

One Drive

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.

https://privacy.microsoft.com/de-de/privacystatement.

WIX CMS Backup

Wix.com, Inc, 500 Terry A. Francois Boulevard, 6th Floor, San Francisco, CA 94158, USA. https://support.wix.com/en/article/wix-privacy-policy.

iCloud

Apple Inc, Infinite Loop, Cupertino, CA 95014, USA.

https://www.apple.com/legal/privacy/de-ww/.

4.This is also important

Finally, we would like to inform you in detail about your rights and how you will be informed about changes in data protection requirements.

4.1Your Rights in detail

4.1.1Right to information according to Art. 15 GDPR

You can request information about whether personal data about you is being processed. If this is the case, you can request further information on the type and manner of processing. A detailed list can be found in Art. 15 (1) lit. a to h GDPR.

4.1.2Right to rectification according to Art. 16 GDPR

This right includes the correction of inaccurate data and the completion of incomplete personal data.

4.1.3Right to deletion according to Art. 17 GDPR

This so-called 'right to be forgotten' gives you the right, under certain conditions, to request the deletion of personal data by the controller. This is generally the case if the purpose of the data processing has ceased to exist, if consent has been revoked or if the initial processing took place without a legal basis. A detailed list of reasons can be found in Art. 17 (1) a to f GDPR. Furthermore, this "right to be forgotten" corresponds with the obligation of the controller under Art. 17 (2) GDPR to take appropriate measures to bring about a general erasure of the data.

4.1.4Right to restriction of processing according to Art. 18 GDPR

This right is subject to the conditions set out in Art. 18(1)(a) to (d).

4.1.5Right to data portability according to Art. 20 GDPR

Here, the basic right to receive one's own data in a common form and to transfer it to another data controller is regulated. However, this only applies to data processed on the basis of consent or a contract pursuant to Art. 20 (1) (a) and (b) and to the extent that this is technically feasible.

4.1.6Right of objection according to Art. 21 GDPR

In principle, you can object to the processing of your personal data. This applies in particular if your interest in objecting outweighs the legitimate interest of the controller in the processing and if the processing relates to direct marketing and or profiling.

4.1.7Right to "decision in individual cases" according to Art. 22 GDPR

In principle, you have the right not to be subject to a decision based solely on automated processing (including profiling) which produces legal effects concerning you or similarly significantly affects you. However, this right is also subject to limitations and supplements in Art. 22 (2) and (4) GDPR.

4.1.8Other rights

The GDPR includes comprehensive rights to inform third parties whether or how you have asserted rights under Art. 16, 17, 18 GDPR. This, however, only insofar as this is also possible or feasible with a reasonable effort.

We would like to take this opportunity to once again inform you of your right to withdraw your consent in accordance with Article 7 (3) of the GDPR. However, this does not affect the lawfulness of the processing carried out up to that point.

In addition, we would also like to inform you about your rights according to §§ 32 ff. BDSG, which, however, are largely congruent with the rights just described.

4.1.9Right of appeal according to Art. 77 GDPR

You also have the right to complain to a data protection supervisory authority if you consider that any processing of personal data concerning you is in breach of this Regulation.

5.What if tomorrow the GDPR is abolished or other changes take place?

The current status of this Privacy Policy is 22.10.2024. From time to time it is necessary to adapt the content of the Privacy Policy in order to react to actual and legal changes. We therefore reserve the right to amend this Privacy Policy at any time. We will publish the amended version in the same place and recommend that you read the Privacy Policy regularly.